In first Timesavers post we have covered Out of The Box function – keyboard shortcuts. This time we focus on function which is a part of Confluence by default, but is a major gap in JIRA and You need add-ons to build it there. Templates in JIRA and Confluence – they save a lot of time on recurring tasks, docs, projects, etc. Continue reading Timesavers: Templates in JIRA and Confluence
Well, that’s my regular job title – Solution Architect. Actually – it is Solution Architect/Expert. I have c.a. 15 years of experience in IT, in ITSM field, 12 years of which were related to tools. Furthermore I am partly in Product/Service Design & Management, Social Media etc. After that short personal intro – a question: do You need a Solution Architect for Atlassian® Products? I could not answer other than “YES”. That’s obvious (Thank You, Captain Obvious). But why actually do companies using JIRA®, Confluence®, Bitbucket®, Bamboo®, HipChat™, SourceTree™ need Solution Architects? Continue reading Solution Architect for Atlassian® – need or waste?
Confluence® has quite universal, intuitive “wiki oriented” GUI. And many organizations don’t see a reason to change it. However – there are various reasons that You might consider changing Confluence’s look and feel. And in fact You have got dozens of options to do so, starting from Confluence® settings (we will cover them soon), custom CSS and HTML codes, up to add-ons – built in-house or available via marketplace. What reasons might require such approach? Well, pick the one:
- Using Confluence® as regular CMS for your Web/Intranet
- Setting up Intranet portals, differing in GUI or available functionalities from “regular” wiki
- Differentiating spaces or pages look, e.g. disabling comments on legal documents
- Enriching content with media, custom content etc.
- Multilingual content
and some others. We used to implement Confluence in various organizations with various needs. Therefore we got our own Top list of useful, practical, fancy add-ons that we use, when changing Confluence’s look and feel. Continue reading 7 add-ons changing Confluence’s look and feel
From time to time we are to answer new customers with justification for CXO level. Such justification is rather financial than functional factors and proves that Atlassian® applications are cost effective. Usually we work with TCO model (Total Cost of Ownership) amended with ROI (Return on Investment), which is simple, however not trivial, analysis. TCO for JIRA ® for business cases will vary, depending on several factors. They are organizational, functional and others. Continue reading TCO for JIRA – ITSM processes – part 1
Atlassian’s Marketplace with 1200+ plugins for JIRA itself and 300+ dedicated for JIRA SD is te widest ecosystem for professional management tools. However – just as with any marketplace, regardless if it is Google Play, Apple Store, Service Now’s or Atlassian’s one – You will get there good and poor add-ons. Below You will find our Top 10 list based on capabilities of these JIRA add-ons. Continue reading Top 10 most promising JIRA add-ons